The AI You Can Audit
Fluence AI is the assistant built into myLIMS. Ask a question in plain language and get an answer with its source attached — drawn only from content your lab has authorized. Verify it, reproduce it, defend it.
Included with myLIMS. Nothing to install, nothing to integrate, no separate line item.
Built into myLIMS
Not a bolt-on. Not another tab.
Sourced by default
Every answer names where it came from.
Your access rules apply
Fluence sees only what the user can already see.
Included
Free for every myLIMS customer.
Built into myLIMS
Not a bolt-on. Not another tab.
Sourced by default
Every answer names where it came from.
Your access rules apply
Fluence sees only what the user can already see.
Included
Free for every myLIMS customer.
THE PROBLEM WITH LAB AI
Most Lab AI Asks You to Trust It, Yours Has to Prove It
Your laboratory does not get to say the system told us. Every result you release is attributable to a person, traceable to a method, and defensible to an auditor who was not in the room.
So an assistant that cannot show where an answer came from is not a shortcut. It is a new category of risk, dressed as productivity.
That is the problem Fluence was built to solve first — before speed, before convenience, before anything else.
Where others lead with autonomous decisioning, Fluence keeps every decision human attributable and every answer traceable to its source, the one thing a regulated lab cannot compromise.
Every Answer Names its Source
Fluence treats the source as part of the answer, not a footnote. Ask in plain language, get a short answer, and see exactly which document, article, or record it came from one click away, every time.
Built on Three Commitments
Traceable by nature
Every answer names its source, so a user can verify it, reproduce it, and defend it months later. Each Fluence action is an inspectable record, which means the assistant strengthens your audit position instead of adding to what you have to explain.
Accountable, never autonomous
Fluence speaks as an assistant to a decision, never as the decision maker. It accelerates the person who releases results and never replaces the person who signs. Your chain of accountability stays unbroken.
Grounded in your lab
Fluence answers from your verified documentation and authorized content, nothing outside what you have explicitly approved. It speaks in the language of your lab, and it does not perform expertise it does not have.
Why Fluence?
DESIGNED FOR EVERY STAKEHOLDER IN THE LAB ECOSYSTEM
For Lab Managers and Directors
Challenge:
Your team loses hours hunting through documentation and waiting on support to learn how something works.
Proof Points:
Plain-language questions inside myLIMS, no query syntax
No separate portal for your team to leave and log into
Source attached so they can confirm before acting
Value:
Fluence answers in plain language, right where the team already works.
Two Very Different Ideas of What Lab AI Should Be
Most Lab AI
Answers from a general model's memory
Confidence without a citation
Invents an answer rather than admit a gap
Leads with autonomous decisioning
A separate tool to deploy, secure, and maintain
Priced as an AI add-on
Fluence
Answers from content your lab has authorized
A named source on every answer
Says I could not find that and offers to look further
Keeps every decision human attributable
Built into the platform your lab already runs
Included with myLIMS
One of these you have to trust. The other one you can check
We have been here before
Confience customers have already eliminated hundreds of hours of manual work, absorbed 10x sample volume without adding headcount, and reached 100% paperless laboratory operations. This is the next step in that same direction.
Here is Exactly Where Fluence is Today
Live Now
Ask questions in plain language, inside myLIMS
Answers drawn from authorized sources with the reference attached
Honest fallback when an answer is not available
Existing myLIMS access levels enforced
Included with myLIMS at no additional cost
Coming Next
Expanded live database queries, reaching broad availability alongside User Profile Permissions in Q3
Broader source coverage as your connected content grows
We will always tell you which of these you are looking at. An assistant that overstates what it can do today has already failed the only test that matters.
What your Security Review Will Want to Know
Access
Fluence enforces the myLIMS permissions your users already have. It cannot surface content a user could not otherwise open.
Scope
Fluence answers only from sources your lab has explicitly authorized. Nothing outside that boundary enters an answer.
Record
Every Fluence interaction is logged and inspectable, in the platform where the rest of your audit trail already lives.
Accountability
Fluence never releases, approves, or signs. Those actions stay with the people who hold them today.
Frequently Asked Questions
Find answers to common questions about Confience, our products, and how we can help your lab.
Included. Fluence is part of myLIMS for every customer, not a separate line item to negotiate.
Only from content your lab has authorized — the Confience knowledge base, your laboratory documentation, and your lab data. Fluence names the source on every answer so you can open it and check.
It tells you. Fluence returns an honest not found and offers to look further rather than producing a plausible-sounding guess. This is deliberate: an assistant that hides its gaps cannot be audited.
No, by design. Fluence supports the person who decides and never replaces the person who signs. Your chain of accountability is unchanged.
Yes. Fluence operates within the myLIMS access levels each user already has.
