Confience’s Sample Master® LIMS Meets Data Management Needs at Parker Water & Sanitation District

Automation improves sample tracking and data entry.

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Water & Wastewater

Organization Profile

Parker Water & Sanitation District (PWSD) was formed in 1962, to provide water and wastewater utilities to the customers of the District, which serves more than 60,000 residents today. The District owns and maintains its water distribution system and wastewater collection system. PWSD provides an annual average of 7.8 million gallons of water a day (MGD) with demands ranging from as low as 3 MGD in the winter to more than 20 MGD in the summer. It maintains approximately 325 miles of water pipelines and 240 miles of wastewater pipelines.

The water supplied to PWSD customers is a combination of groundwater and surface water. The groundwater is pumped from Denver basin aquifers and the surface water is stored in the Rueter-Hess Reservoir and treated through the Rueter-Hess Purification Facility. Thirty wells, the water treatment plant, and four booster stations supply water to five storage tanks with a combined storage capacity of 20 million gallons. PWSD currently operates two wastewater treatment plants - the North Water Reclamation Facility and the South Water Reclamation Facility. Both facilities use the highest standards of advanced wastewater treatment to filter, treat, and clean water to meet and exceed federal clean water standards. They are designed to remove conventional pollutants and algae promoting nutrients such as nitrogen and phosphorus. The removal is accomplished by the biological process (activated sludge) and the use of Advanced Water Treatment Filters. Wastewater is treated to permit specifications determined by the Colorado Department of Public Health and Environment (CDPH&E) and the U.S. Environmental Protection Agency (EPA).

The Parker Water & Sanitation Laboratory (PWSL), located at the North Water Reclamation Facility, is staffed with a microbiologist, industrial pretreatment compliance inspector, sample technician, laboratory supervisor, and chemists. The Laboratory is responsible for providing quality and accurate data for process control and regulatory compliance, and compliance of the drinking water system. The laboratory is certified by the State of Colorado for bacteriological, nitrate, and nitrite testing on drinking water. PWDS tests its water for more than 130 substances, including bacteria, minerals, pesticides, and microorganisms. Sixty bacteria drinking water samples are collected and analyzed each month. Samples are taken from each water supply source and analyzed for organic, inorganic, and radiological constituents based on a monitoring schedule from CDPH&E.

Their Challenge

PWSL had an older computerized Laboratory Information Management System (LIMS) system which was only partially used. A manual system was used to login all samples into the laboratory and numerous other logs across it. It became evident that the existing LIMS was never able to “fit” the way the laboratory worked, and vendor support was poor in terms of obtaining bug fixes and updates. PWSL was struggling to become automated and more efficient; the current system was holding back its personnel from reaching their potential. The PWSL team decided it would be judicious to have a laboratory automation needs assessment performed prior to evaluating the purchase of a new LIMS.

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Confience’s Sample Master® LIMS is an extremely user- friendly and flexible LIMS system that was configured to fit our specific needs. This, coupled with excellent customer service from the sales process on through implementation and support, made our experience with Confience a pleasure.

Tony Petrucci | Systems Administrator

Parker Water & Sanitation District

Our Solution

The deployment of Confience’s Sample Master LIMS was straightforward, due to the needs assessment conducted to identify potential risks and gain a better understanding of challenges. The Confience Implementation team worked with PWSD staff to complete a pre-installation checklist and template. This allowed the laboratory to assist Confience engineers in populating static table data with information from their logbooks and historical LIMS. Once this was accomplished, Confience engineers installed the software on the new LIMS VM server and began LIMS Administrator and End-user training sessions. 

In addition to migrating multiple years of historical data, Confience engineers also implemented the NPDES Reporting Package for automatic generation of state required NPDES DMR (Discharge Monitoring Report). 

Sample Master provided automation advantages such as the ability to leverage barcoding, rapid sample login, quick sample tracking, data entry and sample scheduling, integrated QA/QC functionality, and automated reporting. Once the system was configured to meet the data management and reporting requirements of the laboratory, the LIMS team ran parallel testing for a few weeks and then quickly moved to Sample Master.

Confience is driven by the mission to provide automated lab management and data their customers can act on to build trusted products and a thriving planet. The result of a recently announced merger between Accelerated Technology Laboratories (ATL) and Quality Systems International (QSI), Confience offers LIMS solutions that empower lab and quality managers to accurately gather, analyze, report data, work efficiently and intuitively, meet compliance goals, and exceed business objectives.

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