Commercial Testing Industry LIMS

Laboratory Information Management Software for Commercial Testing

Unlike other types of laboratories, the “product” that generates revenue for Commercial Testing Laboratories is information. Confience LIMS is the one software tool that can be used throughout the entire process to efficiently and effectively manage the laboratory’s “product” starting with the issue of quotations and ending with delivery of the analytical report and invoice to the customer.

Comercial testing lab

Meeting All Your Commercial Testing Needs

In addition to the standard sample processing features that are common to most laboratories, Confience LIMS provides a host of features that are specifically designed for Commercial Testing laboratories. Some features include:

  • Test and Test Group Pricelists

  • Customer-Specific Pricelists

  • Quotation & Invoicing

  • Priority-Based Turnaround Time and Charges

  • Automated Report Distribution via Email

  • Interfaces to Accounting Systems

  • Portal for Customer Access to Data and Reports

Once Confience LIMS has been implemented, all other software can go by the wayside because all information will be managed and available within a single application.

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Our Current Customers

Confience’s experience within the Commercial Testing industry is unmatched by any other LIMS supplier. This is due to the incredible functionality that is provided and the value received. Here’s a short list of Confience LIMS users within the Commercial Testing industry:

Powerful LIMS Functionality

Confience LIMS provides all of the functionality that is required to run a modern laboratory right ‘out-of-the-box’ so you can start using your Confience LIMS software within hours of installation.

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Role-Based Security System

Confience LIMS role-based security system can be integrated with Active Directory to limit users to only the information and functionality that is associated with their role within the laboratory to ensure the integrity of your data.

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Version-Controlled Configuration Templates

Product specifications, test methods and other information that is subject to re-versioning is managed within Confience LIMS ensure data accuracy and product quality with a full audit trail of all changes that are made.

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Multiple Sample Login Options

Samples can be manually created individually or in batches via PC or handheld device to accommodate the workflow of your operation.  Creation of samples can also be initiated via interface to 3rd party applications (e.g., ERP systems) to eliminate duplication of effort and user error.

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Sample Tracking & Workflow

Laboratory and product workflow status are automatically assigned by Confience LIMS to guide samples to and through the laboratory.  Dashboard web parts allow instant access to this information to efficiently monitor lab work and your facility’s production process.

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Multiple Results Entry Options

A variety of manual and automated results entry screens and tools allow results to be entered into Confience LIMS in a manner that is natural to your work environment. All data entry provides instantaneous feedback that indicates the quality of the product being tested to allow rapid management decisions.

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Test Worklist Management

The ability to create and manage test and instrument-based worklists that intersperse calibration, control, and blank samples while allowing the assignment of duplicate and spike samples (with associated recovery calculations) is included to provide a full contextual representation of data acquisition.

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Powerful Calculation Capabilities

Confience LIMS includes a powerful calculation engine that allow both simple and complex calculations to be performed based on the entry of raw data.  The use of automated and validated calculations simplifies the entry of result while ensuring that all calculations are accurately and consistently performed.

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Data Review & Release

Multiple levels of peer and management review of test, worklist and sample information is provided to ensure that the release of information conforms with your organization’s policies. Multiple levels of approval with electronic signature sign-off is available, if desired.

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Instrument Calibration & Maintenance

Confience LIMS includes an instrument/equipment management module that inventories all instruments to automatically schedule maintenance.  In addition, all calibration and control information is captured and provides on-going statistical information to ensure the integrity of data that is obtained.

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Online SQC/SPC Charting

Statistical evaluation of data using the Western Electric rules is immediately available at the time of results entry that allows process information to be evaluated to avoid production problems.  On-line SQC charts can be issued with the click of a button to efficiently monitor historical information.

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Integrated Reporting

A variety of site-specific reports are issued by passing information from any page or query to the report by the click of a single button.  Reports can be saved in a variety of formats (e.g., PDF, Excel, Word, etc.) to simplify the sharing of information to consumers and allows them to receive the data in the format that is germane to their needs.

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Customer Portal

A Portal extension can be added to Confience LIMS that allows customers to create requests and samples prior to shipment to eliminate duplication of effort and transcription errors by the lab.  In addition, customers can monitor the progress of their samples and provide on-line access to their samples, test results information and reports.

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Barcode Labeling and Tracking

Barcodes can be generated by Confience LIMS within reports and labels and used to positively identify samples via barcode scanner. Barcoding is most frequently used to confirm receipt of samples, transfer samples from department-to-department, load samples into auto sampler trays, and retrieve information on the Confience LIMS  pages.

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Integrated Audit Trail

Modifications made to all data is recorded within the Confience LIMS audit trail which is essential for organizations that serve regulated industries. The audit trail also allows you to investigate issues that arise when data is erroneously modified.

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Quotation & Invoicing

Because the pricing of individual Tests and Test Groups are maintained within Confience LIMS along with customer-specific pricing and prioritization pricing, quotations can be issued to customers from Confience LIMS. In addition, when appropriate (e.g., after the report has been issued), an invoice can be delivered to the customer to reflect the work that was performed by the lab.

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Document & File Integration

Documents that represent material specifications and testing methods can be attached to their associated Confience LIMS records to provide instant access during the testing process. In addition, Confience LIMS includes a full document management system that can be used to manage all of your organization’s documents in a controlled manner.

"After converting from a different system, I was impressed by the configurability of the Confience LIMS software and the support we were able to receive from the Confience staff."

Jim Gerry
Castrol Lubricants

"With Confience LIMS, we document our laboratory tests reliably and in compliance with GxP: On the one hand, Confience also pays attention to maintaining the validated state, on the other hand, Confience LIMS is characterized by stable operation. Confience was able to set up the interface to our SAP S/4 HANA flexibly and provide it quickly. The cooperation with Confience was always cooperative and on an equal footing. Our contact persons had an open ear for questions and concerns, even at short notice."

Dr Karsten Brandenbusch
Head of Quality Control at Hevert-Arzneimittel

"We have been working successfully with Confience LIMS in the fields of radiochemistry and environmental analysis for over 20 years. The Confience LIMS systems were individually configured for our processes, adapted to changed structures (merger of laboratories from different offices) and are subject to regular revision to new requirements (e.g. mobile working)."

Project Manager - Markus Zips
Bavarian State Office for the Environment

Best-in-class LIMS, built for your success

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