The Confience Partnership
At Confience, we don’t just deliver tools, we deliver trust. Every solution we build is backed by an unwavering commitment to our customers, their outcomes, and their long-term growth. We become an extension of your team, so you're never facing lab challenges alone.
TRUSTED BY LABS EVERYWHERE
What Partnership Means at Confience
Aligned with Your Goals
From day one, we align our approach to your lab’s specific goals. Whether you're striving for compliance, scalability, or operational efficiency, we tailor our implementation and support to your priorities not a one-size-fits-all roadmap.
From day one, we align our approach to your lab’s specific goals. Whether you're striving for compliance, scalability, or operational efficiency, we tailor our implementation and support to your priorities not a one-size-fits-all roadmap.
Always Listening, Always Evolving
We regularly meet with our customers to learn what’s working, what’s not, and what’s next. Your feedback fuels our roadmap, and your experience shapes how we evolve. You’re not just using the product; you’re helping define it.
We regularly meet with our customers to learn what’s working, what’s not, and what’s next. Your feedback fuels our roadmap, and your experience shapes how we evolve. You’re not just using the product; you’re helping define it.
Customer Success is Our Central Metric
Our dedicated customer success team proactively checks in, identifies areas of opportunity, and ensures you’re getting the full value from your Confience investment. Our support goes beyond tickets, it’s strategic, human, and deeply invested in your outcomes.
Our dedicated customer success team proactively checks in, identifies areas of opportunity, and ensures you’re getting the full value from your Confience investment. Our support goes beyond tickets, it’s strategic, human, and deeply invested in your outcomes.
What Partnership Means at Confience
Aligned with Your Goals
From day one, we align our approach to your lab’s specific goals. Whether you're striving for compliance, scalability, or operational efficiency, we tailor our implementation and support to your priorities not a one-size-fits-all roadmap.
From day one, we align our approach to your lab’s specific goals. Whether you're striving for compliance, scalability, or operational efficiency, we tailor our implementation and support to your priorities not a one-size-fits-all roadmap.
Always Listening, Always Evolving
We regularly meet with our customers to learn what’s working, what’s not, and what’s next. Your feedback fuels our roadmap, and your experience shapes how we evolve. You’re not just using the product; you’re helping define it.
We regularly meet with our customers to learn what’s working, what’s not, and what’s next. Your feedback fuels our roadmap, and your experience shapes how we evolve. You’re not just using the product; you’re helping define it.
Customer Success is Our Metric of Success
Our dedicated customer success team proactively checks in, identifies areas of opportunity, and ensures you’re getting the full value from your Confience investment. Our support goes beyond tickets, it’s strategic, human, and deeply invested in your outcomes.
Our dedicated customer success team proactively checks in, identifies areas of opportunity, and ensures you’re getting the full value from your Confience investment. Our support goes beyond tickets, it’s strategic, human, and deeply invested in your outcomes.
Built on Trust
Backed by Support
Responsive Support You Can Count On
Our technical support is fast, knowledgeable, and personalized. We know how critical your systems are, so we treat every request like it matters. Because it does.
Our technical support is fast, knowledgeable, and personalized. We know how critical your systems are, so we treat every request like it matters. Because it does.
Measurable Outcomes
We don’t just solve problems we drive results. With Confience, you’ll see the difference in faster turnaround times, cleaner audits, more efficient workflows, and fewer interruptions to your day-to-day operations.
We don’t just solve problems we drive results. With Confience, you’ll see the difference in faster turnaround times, cleaner audits, more efficient workflows, and fewer interruptions to your day-to-day operations.
A Long-Term Relationship
We partner with you for the long haul, not just the onboarding period. As your lab evolves, expands, or faces new regulatory challenges, we’ll be right there ready to adapt and scale with you.
We partner with you for the long haul, not just the onboarding period. As your lab evolves, expands, or faces new regulatory challenges, we’ll be right there ready to adapt and scale with you.
Built on Trust
Backed by Support
Responsive Support You Can Count On
Our technical support is fast, knowledgeable, and personalized. We know how critical your systems are, so we treat every request like it matters. Because it does.
Our technical support is fast, knowledgeable, and personalized. We know how critical your systems are, so we treat every request like it matters. Because it does.
Measurable Outcomes
We don’t just solve problems we drive results. With Confience, you’ll see the difference in faster turnaround times, cleaner audits, more efficient workflows, and fewer interruptions to your day-to-day operations.
We don’t just solve problems we drive results. With Confience, you’ll see the difference in faster turnaround times, cleaner audits, more efficient workflows, and fewer interruptions to your day-to-day operations.
A Long-Term Relationship
We partner with you for the long haul, not just the onboarding period. As your lab evolves, expands, or faces new regulatory challenges, we’ll be right there ready to adapt and scale with you.
We partner with you for the long haul, not just the onboarding period. As your lab evolves, expands, or faces new regulatory challenges, we’ll be right there ready to adapt and scale with you.
Customer Success Stories
Environmental
Confience eLIMS Advances Innovation at Pace Analytical Labs– Building Sciences Division, Pittsburgh Location
Food & Beverage
Fieldale Farms Corporation Optimizes Laboratory Operations with Confience’s SaaS LIMS Solution
Agriculture & Farming